FAQ

FAQs

Got a question? 
  • What are the benefits to our fellowship of churches?

    By using the same web and app platform across all of our churches we have the ability to not only keep the price lower but to also share best practices, custom code and feature updates among all of our churches.

  • What are the benefits for my church?

    You get the best website platform on the market AND a custom app for a lower price than you would pay for just a website. You also have access to any new features or innovations that another church comes up with. In addition, you can grow your church and learn best practices for attracting visitors through this technology.

  • What is included with the website?

    The website platform is built by one of the largest internet providers in the world that currently hosts over 14 million sites. All security and updates are provide within the single monthly cost along with all site backups, SEO, PageSpeed optimization and fully responsive mobile frameworks.

  • Are there any limitations to the website?

    You will have full access to design and develop your site any way you choose. Those who are more inclined will have total access to all CSS and HTML for their site. Custom Javascript and HTML is also supported.

  • Are there any additional fees?

    The only fee that we cannot avoid is the standard credit card transaction fee of 2.99%. There is the option to allow individual users to cover this fee in their donations.

  • What does the Annual Fee cover?

    We charge a flat $449 annual fee for hosting your site on this platform. This will also cover ongoing technical support.You will need to pay your URL annual registration with the company you bought the URL from.

  • What about all of the online sermons on my site?

    If you have used a standard online service like Youtube, Vimeo or Soundcloud for your media, we can easily link your new site and app to them.  If you need your media converted to one of these platforms we have some experts in our fellowship who can work with you separately.

  • Where do I go to learn about the editor?

    Click Here to go to our Knowledge Base for questions on the website editor.


    Click Here to go to the how-to video channel for editing in the website editor.

  • How can I access the editor?

    To edit your site login in to https://dtoday.editor.multiscreensite.com




    If you do not have logging credentials, please have the site admin (someone with credentials for the site) fill out the this form.

  • What about all of the online sermons on my site?

    If you have used a standard online service like Youtube, Vimeo or Soundcloud for your media, we can easily link your new site and app to them.  If you need your media converted to one of these platforms we have some experts in our fellowship who can work with you separately.

  • How do I setup my domain?

    Please click here for more information on how to setup your Domain properly to point to your new site and app.




    Please reach out if you need assistance with this, we are more than happy to help!

  • Who can help with additional edits before we go live?

    If you want/need additional design to your site before taking it live there are two options, Hire A Pro or DIY.




    For Hire a Pro: Please email us on your open initial setup ticket with the modifications/additions you would like made and our team can get you a quote of what the cost will be.




    Additional Design Hour Pricing:


    5 Design Hours $150

    10 Design Hours $275

    15 Design Hours $400

    25 Design Hours $650



    For DIY: The main point of contact for the initial setup is the person set up with editing capabilities to the site. Login to edit by going to https://dtoday.editor.multiscreensite.com/ using the email which the main contact has been using to communicate with us. If you forgot the password, please click forgot password and an email will be sent to reset it.

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